We have ordered twice now from Buckle Runner (sent out by Toy Hauler) Wish we would have never given them a second chance!! The first order was placed and paid via Pay Pal.
They sent email saying it was shipped. It in fact was not shipped just a shipping label created. It took over 14 days to get to us. thought maybe just slow mail time with the usps.
But that was not the case! The second very large order was placed on nApril 28th, again an email was sent on May 1st saying it was shipped via FedEx and gave me a tracking #. Today is May the 11th and it just now shows on FEDEX tracking that the package was sent out from Buckle Runner on the eve of May 10th. FedEx shows my package to be delivered on May the 16th.
My problem with all this is they say 7-10 days or less for delv. so we expected it to be delivered in 10 days..Heck they didnt even send it out within the 10 days from my order. Waiting over 18 days for a package to be delivered is just not acceptable... WE WILL NOT GIVE THEM ANOTHER CHANCE TO LIE ABOUT THEIR DELIVERY AGAIN!!
WE WILL FIND SOMEONE ELSE TO ORDER FROM. MY son makes alot of those paracord bracelets and he has had to keep his customers waiting because of BUCKLE RUNNERS LIES....NOT A GOOD COMPANY FOR CUSTOMER SERVICE!!!